AI Front OfficeYou're hiring an office assistant. We already built one for you!
Meet Nora, a real AI office assistant for Precision Homes of Colorado, loaded with your services, your service area, your insurance-claim process, and your reviews, pulled from your own site. She answers on the first ring, sorts roofing from cabinets and countertops from real estate, books your free inspections and estimates, logs every caller, and follows up on project status. We built her before you ever called us. Try her below.
Nothing here used your passwords or your software. This is what we do from the outside. Imagine what we build once you are in.
Pick up the phone and try to break it.
These are the calls that hit your line after midnight. Tap one the way a caller would say it, or type your own, and watch the agent work the call and put it on the board.
Nora already knows Precision Homes of Colorado.
We read your website and your reviews and loaded Nora with what we found. On a call she can tell a customer what you do, where you work, that you are licensed and insured, that you have served Colorado since 2009, and how your storm-damage insurance process works, the way a front-desk person who has been there for years would. Here is some of what she already knows, with no access to anything of yours.
On a call it confirms The Front Range and the Eastern Plains of Colorado, from a Denver headquarters at 1900 Federal Blvd and a second office in Sterling. Remote and virtual service is available for clients who are not near either office. and asks for the exact address before it commits to an inspection window, and it routes a real estate call to the PHRE team instead of the service calendar.
“Precision Homes is the best! I do most of my work with their roofing division. They are efficient, professional, and most importantly honest. Precision Home Services has replaced over 20 of my clients roofs the last few years, and they have always done an outstanding job, and that is why they are #1 on my referral list. If you need a new roof, contact them!”
“If you want your hail damaged roof replaced in one day with no problems, then contact Precision Homes! These guys get it done on time and for the exact quoted price, and work directly with your insurance provider to make sure they don't try to under pay the claim (like they tried with me). A big thank you to Adam and the whole Precision Homes team, for making this repair process clean and simple!”
“Not only did they do a stunning job on my granite countertops, they delivered and installed during a blizzard, keeping my remodel on track! The crew even helped me shovel more than a foot of snow off my driveway. Great job, very professional and went above and beyond!”
Ask her yourself in the demo above: tap "My roof got hit by hail, can you help?" and listen.
From ring to booked inspection in one call
The phone rings, Nora answers
First ring, any hour. She greets the caller, listens to the problem in their own words, and confirms the callback number and address by reading them back.
She sorts the call
Roofing, cabinets and countertops, or real estate. Storm damage, a new estimate, or a project inquiry. She figures out what the caller actually needs before she promises anything.
She books or captures the lead
A free roof inspection or in-home estimate gets scheduled into a real window. A storm-damage or project inquiry gets its details captured and logged for the right team.
She follows up, or hands off the right call
She confirms appointments, gives live project status, and follows up on open estimates. Anything out of scope routes to your team with the context attached.
It's not a phone tree. It's a full front office.
The call you just heard is the front door. Behind it is an assistant that does the work your office assistant does, on every channel, all day. On the phone she sorts, books, and follows up. Connected to your systems, she does the rest. If it happens on a screen at the front desk, she can do it.
Answers every channel
Phone first, then text, web chat, and email, in one steady voice, day and night. No hold music, no phone tree, no missed second line.
Books into your system
Into the scheduling tool you already run, inside your real availability, so she never double-books your crews.
Keeps the record clean
Every call becomes a customer record, a logged project, and a confirmation. Nothing is left for someone to type up in the morning.
Does the computer work
Looks up a customer's project history, drafts the message, updates the account, logs the lead. The screen work your front desk does, handled.
Knows when to hand off
A caller who wants a person, or a request above her scope, gets routed to your team with the context already attached.
What is live in this demo is the phone agent. The deeper connections to your scheduling and CRM get wired in during setup. The phone line itself is live in about ten minutes.
One night a hail cell rolls through, nobody in the office.
A scripted replay of a single night on the line, 9pm to sunrise. Every call answered on the first ring while the competition's voicemail fills up. The number that matters is the last one.
Illustrative replay. The voice agent is live; these specific calls are demo data.
Price it against the jobs it saves, not the salary it skips.
The Office Assistant you posted runs $20 to $25 an hour. Fully loaded with benefits and payroll tax, that one seat lands in the low-to-mid $40,000s, up toward $52,000 a year, and it only covers one day shift. Nora is $1,499 a month, about $18,000 a year, and she covers all 168 hours. The honest way to judge her is not against a salary. It is against the after-hours storm calls that currently go to voicemail. In roofing a single recovered replacement can cover months of it. Recover a handful of missed jobs a year and the whole thing is paid for. The first hail-damage call she catches after a storm covers it.
The calculator uses a conservative one-in-three capture rate you can change. Put in your own missed-call count and average ticket and watch the annual number react.
After hours, weekends, second-line, voicemail.
Blend of service calls and installs.
Default is a conservative one in three. Move it to your own number.
Agent priced at $1,499/mo flat. Math is yours to change. Even at a fraction of the 27% industry miss rate the year pays for itself.
We read the listing. Here is every duty, handled.
This is the exact role you are hiring for, pulled from your own posting on the left. On the right is what the agent actually does about it. Nothing vague, nothing it cannot back up.
Answer phones and direct calls.
Answered on the first ring, then routed
Nora picks up immediately, any hour, no hold music and no phone tree, and she sorts the call before it goes anywhere. Roofing to the roofing team, cabinets and countertops to home services, buying or selling to the real-estate side. She can take many calls at once, so a hailstorm that lights up your line with ten inspection requests does not drop nine of them.
Respond to customer inquiries.
Answers from your real company info
She answers questions about what you do, the cities you serve, that you are licensed and insured, and how the storm-damage insurance-claim process works, all from your own public info. She explains the free roof inspection, the interactive hail report, and the one-day install, the way a front-desk person who had been there for years would.
Schedule appointments and coordinate job calendars.
Books inspections and estimates around the crews
Nora books your free roof inspections and in-home estimates straight onto the calendar, offering only windows the crews can actually hit. She reserves the slot and writes the appointment before the caller hangs up, so there is no double-booking and no time you cannot cover.
Organize paperwork, invoices, and customer files.
Logs every caller and project as a clean record
Every call, project, and message becomes a structured record: who called, what they need, the address, and which line of work it belongs to. No sticky notes, no voicemails to transcribe in the morning. The paperwork is already organized by the time anyone looks at it.
Follow up with customers regarding appointments and project status.
Gives live project status and follows up
When a customer calls to check in, Nora gives the current status: inspection scheduled, in fabrication, install scheduled. She confirms upcoming appointments, follows up on open estimates before they go cold, and flags anything that needs a person on your team.
Maintain a clean and professional office environment.
Keeps a tidy front office that never drops a lead
The digital version of a clean, professional office: every call logged, every lead routed, nothing lost between the front desk and the field. The phone is always answered the same professional way, and the next morning you can see exactly who called, what they needed, and where it went.
Four things most pitches cannot say.
Call her right now and try to break it
There is a real voice demo on this page wired to the exact assistant that would answer your line. Describe your worst post-storm morning out loud and watch Nora work it on the board while you talk. Most pitches ask you to imagine it. This one hands you the phone.
She knows roofing from cabinets from real estate
Precision Homes runs several lines under one roof. Nora does not treat every call the same. A hail-damage homeowner gets routed to roofing and offered a free inspection, a builder gets sent to cabinets and countertops, a buyer gets handed to the real-estate team. That is the routing your front desk does, handled in the first few seconds.
She handles the insurance-claim caller correctly
Storm-damage callers are your highest-value calls. Nora captures the damage, the address, and the contact, explains that the team works directly with the insurance carrier so the claim is not underpaid, and routes a clean lead to roofing. She never quotes a price she cannot stand behind.
Every number on this page is one you can check
$1,499 a month against a salaried front-desk seat at $20 to $25 an hour. 128 uncovered hours a week. A missed call worth real money in roofing, where a single replacement can run thousands. These are sourced, and the calculator below takes your numbers, not ours.
The five things every owner asks first.
Try Nora before you decide. The demo on this page is the real voice agent, not a recording. She speaks in plain English, listens, repeats the address back to confirm, and answers at about half a second of latency. Your customers care that someone picked up and is getting them help. Picking up the phone is the part voicemail fails at, and she never does.
Yes, that is the point. Nora tells the calls apart in the first few seconds. A hail-damage homeowner gets routed to roofing and offered a free inspection. A builder gets sent to cabinets and countertops. A buyer or seller gets handed to the real-estate team. Each line gets the right handling instead of everything landing in one voicemail box.
Storm and hail calls are exactly what she is tuned for. She captures the damage, the address, and the contact, explains that the team works directly with the insurance carrier, and routes a clean lead to roofing right away instead of letting it sit overnight. Anything that needs a person, she logs the name, number, and reason and routes it to your team with the context attached.
It can, once your team connects it. Nora books into the scheduling tool you already run, updates the customer record, and routes messages to the right person. Your office authorizes it and can pull access anytime. Honest limit: that connection is set up during onboarding, so it is not plugged into your back office on day one. The phone agent you can hear right now.
$1,499 a month, flat. No benefits, no holiday pay, no turnover, no training a new hire every time one leaves. That is about $18,000 a year against the roughly $52,000 it costs to put one person in one front-desk seat at $20 to $25 an hour that only covers the day. Two weeks free to start, and if Nora does not catch a job your voicemail would have lost, you owe nothing.
Connected to your schedule, your CRM, and your team.
You are not buying another system to learn. Once your office connects it to your scheduling and CRM tools, Nora books into the calendar you already use, keeps the customer record current, and routes a message or a project lead to the right person on your team. She works the way your front desk works, on every channel a caller might reach you, so the office is not retyping voicemails in the morning.
Books into your scheduling
She reads your real availability and reserves the inspection or estimate window inside the tool you already run, so she never promises a slot the crews cannot cover.
Routes leads to the right team
A storm-damage claim, a cabinet bid, a listing question: she captures the details and gets them to the right person, roofing, home services, or real estate, with context, not a sticky note.
Nothing happens in a black box
Everything she does is visible to your office, and your team authorizes the connections and can pull access anytime.
One honest limit up front: the connection to your scheduling and CRM is set up during onboarding, it is not live on day one. The phone agent, the part you can hear on this page, is what is already built and working.
The office assistant is what we built in a week, on our own. Picture a quarter, together.
You would not be buying software. You would be handing a problem to a team that already proved it ships. The front desk is step one. Once we connect Nora to your real scheduling and a phone number, here is the kind of thing we build next, all tuned to how Precision Homes actually runs.
Live on your real systems in days
We connect Nora to your scheduling and a number you forward after hours. Days, not months.
A follow-up agent for open estimates
It calls back every aging roof estimate and cabinet bid before it goes cold, and books the ones that are ready.
Reviews that show up where customers look
A text after every completed roof or remodel asking happy customers to leave a review, so your best work is the first thing the next caller sees.
A storm-response surge line
When hail hits, Nora scales to every inbound inspection request at once and books the calendar full while your competitors run to voicemail.
A 6am morning brief
Every overnight call, what got booked, and anything that needs a human, sent to whoever runs the office.
That is what being in the ATERNA family looks like. We build the systems. You run the crews.
We already built it. Switching it on is the whole job.
Two ways in. The first puts Nora on your line and connects her to your tools. The second puts our team behind her and runs the back office with you. Both cost a fraction of one salaried front-desk hire, and neither one calls in sick, takes vacation, or quits.
The AI Front Office
Nora, live on your line and connected to your tools.
- Answers every call on the first ring, 24/7, 365
- Sorts roofing, cabinets and countertops, and real estate, then routes each one
- Grounded in your services, your service area, your insurance-claim process, and your reviews
- Books free inspections and estimates inside your scheduling system and texts the confirmation
- Routes to your team any time a caller wants a person
- Live on a test line in about ten minutes once you say go
AI Front Office + Fractional CIO
Most popularEverything above, plus our team running the back office with you.
- Everything in the AI Front Office
- A real person behind the assistant, 24/7, for callers who want a human
- We run and keep your CRM clean
- We run your marketing
- A fractional CIO from our team owning the whole system
- Monthly reporting: calls caught, inspections booked, revenue recovered
One front-desk hire at $20 to $25 an hour runs about $52,000 a year fully loaded and covers one shift. The AI Front Office is about $18,000 a year and covers all of them.
No long-term contract to start. Two weeks to prove it catches calls your current setup would lose, with nothing owed if it does not.
Let's connect Nora to your real line.
We built her on our own to show you it works. The next step is plugging her into your scheduling and a number you forward after hours, free for two weeks. If she does not catch a call your voicemail would have lost, you owe nothing and you have lost nothing. Your day staff keeps their job. This just covers the 128 hours a week nobody is currently on the phone.
Reach us at service@aterna.ai. We will set up a test line you can call yourself, usually same day.